Here's everything you need to know to Start or Stop Service.
Electric service cannot be established, transferred or terminated over the phone. Please complete the appropriate form below or visit us at Town Hall, 301 S. Brooks St.
- Residential electric service options comparison chart - Pre-Pay Power v. Post-Pay Power
Residential Pre-Pay Power electric service may be established by completing our Pre-Pay Power Application (Residential only) - Versión en español
Residential Post-Pay power electric service may be established by completing our Residential Utility Application (Monthly bill option) - Versión en español
- Business Utility Application
- Transfer Electric Service
- End Electric Service / Close Account - Versión en español
Electronic submission required completion to end residential pre-pay, post-pay and business accounts. Upon submission you will receive a confirmation email with the date/time you requested to end service.
Use this interactive tool to determine which electric company services your Wake Forest address.
Pre-Pay Customers
Pre-Pay by phone - 919-435-9478
Post-Pay Customers - customers that receive a monthly electric bill
Pay By Phone - 919-435-9478
- Request an Extension on your Electric Bill - Versión en español
Receive additional time to pay your utility bill up to 4 times per calendar year. This is not an option for Wake Forest Pre Pay Power electricity accounts. Pre-Pay Power Application (Residential only) - Versión en español
Pay for electricity when you want, in the amounts you want.Residential Utility Application - Versión en español
Apply for residential utility service. There is no deposit required for sanitation only accounts. (PDF)- End Electric Service / Close Account - Versión en español
Electronic submission required completion to end residential pre-pay, post-pay and business accounts. Upon submission you will receive a confirmation email with the date/time you requested to end service. - Business Utility Application
Apply for commercial utility service. - Transfer Electric Service
Request to transfer your utility service within Wake Forest Power Name Change (Change, Add or Remove)
Request to have the name on your utility account added removed or changed.Bank Draft Authorization Form
Save time and money and avoid late fees by having your monthly utility payment automatically drafted from your checking or savings account.Equal Payment Plan Agreement
Enroll in our Equal Payment Plan program and take the surprise out of your monthly utility bill.Landlord Agreement
Contact Nicole Press at 919-435-9468 for more information.Area Light Services Application
Contact Chris Terrell at 919-435-9572 for a consultation and to apply for commercial and residential outdoor area lights.
Post-Pay Online Portal - for customers that receive a monthly bill
Post-Pay By Phone - 919-435-9478
Pre-Pay By Phone - 919-435-9478
Also See
Need Help Paying Your Utility Bill?
Start Solid Waste Service/Request Trash & Recycling Carts
Use this form to Request Solid Waste Collection Service, Upgrade Your Recycling Cart, Order Extra Trash & Recycling Carts, and/or Report Damaged or Missing Carts
Request a Bulk Pickup
Use this form to schedule a bulk waste pickup. Bulk pickups are provided on Tuesdays by appointment only. Bulk waste that is scheduled for collection before 2 p.m. on Monday will be picked up the following day (Tuesday). Continue to leave your items at the curb if not collected. It may take a few days to collect items during high volume weeks.
Request a Brush Pickup
Use this form to schedule a brush pickup. Appointments must be scheduled by 2 p.m. the day prior to collection. Collections will occur on your normal collection day. Brush collection requests are limited to 20 per service day to make sure we complete requests in a safe and timely manner.
Report a Missed Trash/Recycling Collection
Use this form to report a missed trash and/or recycling collection. Missed collections reported after 5 p.m. the following business day will be collected on your next scheduled trash day.
Sign Up for Waste Wizard
The Waste Wizard makes it easy for Wake Forest residents to stay informed about the Town’s trash, recycling and yard waste collection programs, including changes to their normal collection schedules. The Waste Wizard is an interactive tool that allows users to sign up for waste collection reminders and download collection schedules. The resource also allows users to type in key words related to disposable household materials and receive valuable disposal tips. From aluminum cans and phone books to popcorn bags and plastic beverage bottles, the search tool helps residents determine which items can be recycled and which ones should be thrown away. As a bonus, the Waste Wizard is provided as a function on the Town of Wake Forest app.
To stay up to date with the latest information, join our email mailing list, follow us on social media, download our app, and/or sign up for phone and text alerts. Additional information resources are provided below.
Solicitud Prepago De Wake Forest Power (solo residencial)
Paga la electricidad cuando quieras, en las cantidades que quieras.Solicitud De Utilidad Residencial
Solcicte el servcio de electicidad residencial de facturación mensaual.Cancelar Su Servicio Eléctrico
Se requiere completar el envío electrónico para finalizar las cuentas residenciales de prepago, pospago y comerciales. Tras el envío, recibirá un correo electrónico de confirmación con la fecha/hora en que solicitó finalizar el servicio.- Solicitar Extension De Pago
Reciba tiempo adicional para pagar su factura de servicios públicos hasta 4 veces por año calendario. Esta no es una opción para las cuentas de electricidad Wake Forest Pre Pay Power.